Privacy policy

At Looms Luxury, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Billing and shipping addresses

• Payment information (handled securely through our payment partners)

b. Non-Personal Information

• Browser type

• IP address

• Device type

• Pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders

• To provide customer support

• To send updates about your order status

• To improve our website and shopping experience

• To send promotional emails or SMS (only with your consent)

• To detect and prevent fraud

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

• Trusted third-party service providers for payment processing, shipping, and email communication

• Legal authorities, if required by law or to protect our legal rights

4. Cookies and Tracking

We use cookies to:

• Enhance your browsing experience

• Understand user behavior and preferences

• Enable shopping cart and login functionality

You can choose to disable cookies through your browser settings, though it may affect website functionality.

5. Data Security

We take appropriate technical and organizational measures to protect your data, including:

• SSL encryption

• Secure payment gateways

• Limited access to customer information within our team

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your data

• Opt-out of marketing communications at any time

To make any of the above requests, please contact us at  loomsluxuryoffical@gmail.com

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us:

📧 Email: loomsluxuryoffical@gmail.com
📞 Phone: 03128501018 
🏢 Address: Kehkashan St.No.3
Gulgasht Colony Multan